Privacy Policy
Last updated: February 15, 2026
1. Introduction
Welcome to Poster AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product photography service.
By using Poster AI, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
2.1 Personal Information
We collect personal information that you provide to us, including:
- Full name
- Email address
- Mobile phone number
- Password (encrypted)
- Payment information (processed securely through Razorpay)
2.2 Product Images
When you use our AI image generation service, we temporarily store the product images you upload and the AI-generated images. These images are automatically deleted from our servers after 8 hours.
2.3 Usage Data
We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our service
- To process your AI image generation requests
- To manage your account and credits
- To process payments and send transaction receipts
- To send you updates, security alerts, and support messages
- To improve and optimize our service
- To prevent fraud and ensure security
- To comply with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your personal information:
- All data transmission is encrypted using SSL/TLS
- Passwords are hashed using secure algorithms
- Payment information is processed through PCI-DSS compliant payment gateway (Razorpay)
- Generated images are automatically deleted after 8 hours
- Regular security audits and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Image Retention Policy
Important: All product images (both uploaded and AI-generated) are automatically deleted from our servers 8 hours after generation. This policy ensures:
- Your product images remain private and secure
- Reduced storage costs allowing us to keep prices affordable
- Compliance with data minimization principles
We strongly recommend downloading your generated images immediately after creation. We are not responsible for any images lost due to this automatic deletion policy.
6. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our service (e.g., payment processing, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
7. Your Rights
You have the following rights regarding your personal information:
- Access and review your personal information
- Update or correct your information
- Delete your account and associated data
- Opt-out of marketing communications
- Request a copy of your data
- Lodge a complaint with a supervisory authority
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can control cookie settings in your browser, but disabling cookies may affect service functionality.
We use cookies for authentication, remembering preferences, analyzing usage patterns, and maintaining security.
9. Children's Privacy
Our service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: